Safety Precautions We Are Taking At Roosevelt Dental Center (Information update: 5.14.2020)
In addition to being focused on excellent oral health, we want to let you know of additional steps we are taking for your safety. We have re-opened our dental office as of May 18, 2020, as per Governor Inslee, and would like to bring you up-to-date with the safety precautions we are taking and that you will need to know before your next appointment. Check back often for additional updates and changes.
We will be monitoring all patients and staff members for any signs or symptoms of Covid-19 through a questionnaire and by taking their temperature, and we will be implementing the following:
• Air Filter: Each dental operatory is equipped with a medical grade air purifier to filter the air continuously. These air purifiers have high efficiency H13 True HEPA filters which remove 99.97% of particles larger than .1 microns. (An aerosol is by definition 5 microns or less, so this removes things that are 50 times smaller.).
• How does ozone destroy a virus?: The office is equipped with an advanced Ozone generator device which oxidizes and destroys all biological elements (virus, bacteria, mold) as well as any chemical pollutants. This procedure is done every night to ensure complete sanitation of the office on top of all the other methods currently used. The new Coronavirus is what is known as an “enveloped virus,” meaning that it has an outer wrapping that comes from a host cell in a process called “budding off.” And though this outer wrap may play a role in helping the virus survive and infect other cells, it also makes it more susceptible to physico-chemical agents such as Ozone. In past studies, 99% of viruses have been damaged or destroyed after 30 seconds of exposure to ozone. Ozone destroys viruses by diffusing through the protein coat into the nucleic acid core, resulting in damage to the viral RNA. At higher concentrations, ozone destroys the exterior protein shell by oxidation.
As a gas, ozone reaches every surface in the treatment area, essentially everywhere air currents travel.
• Sanitation: Our staff regularly applies Cavicide (a medical grade sanitation wipe) to wipe down all surfaces of each dental operatory. We have added the use of disposable plastic wraps over all of the high touch areas in these operatories.
• Staff Masks: In addition to the normal mask and gowns we normally wear, we now have added advanced N95 masks and face shields to limit any exposure. Although we value and thoroughly enjoy our conversation with you, please be advised that at least temporarily our staff and doctors will be interacting with you while wearing PPE gear for your safety.
• Rinse: Prior to each appointment, each patient will rinse with a molecular iodine antimicrobial rinse.
• New Equipment: We use an advanced suction system called Dry Shield that significantly reduces dental aerosols.
• Waiting Area Changes: We have removed all high touch areas in the waiting room such as magazines, brochures, and children’s toys.
• Cleaning: We wipe all the areas of the waiting room including door knobs, chairs, and counter tops at least once an hour.
• Take Home Pens: We have provided pens for you to use and take home. If you do not want to take it with you please place it in the provided basket for us to sanitize for reuse.
• Patient Times Staggered: We are now using an optimized staggered patient appointment schedule system to limit the number of patients in the waiting area and help maintain social distancing.
In addition to this, we ask the following:
• Wear Face Covering: Please wear a face cover while you are visiting us until you are in the dental chair. Not only will this protect you but it will also limit exposure between you and the rest of the patients while you’re here. We ask that you come with your own face cover. Due to the national shortage of PPE we are not able to provide you with a face mask at this time.
• Arrival Times: Please plan to arrive no more than 5 minutes earlier than your scheduled time. If you do arrive early please consider waiting in the car or go for a walk around the neighborhood. This will help reduce any congestion and help maintain social distancing.
• No Guests In Office: If you are accompanying a scheduled patient, please wait in the car as guests are not allowed at this time.
• Parents: Parents accompanying children are not allowed in the dental operatory at this time and are advised to wait in the car. We will give you a call once their appointment is near completion. We will also call you in the event there are any questions.
As we get back to a new normal following COVID-19, we are required to take extra precautions and wear additional personal protective equipment. You will see a reflected fee of $20 per visit to help cover part of the cost of providing excellent care to you. This is for your safety, that of our team members, and all of our patient community. We hope insurance will cover this in the future.